About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…
Senior Solutions Architect at Ada, designing integrations between Ada's AI Agent and enterprise systems (CRMs, contact centers, commerce platforms) using APIs, SDKs, and MCP. Leads pre-sales technical deep dives, builds POCs, advises Customer Success, and turns repeat solutions into reusable patterns. Requires 6+ years in customer-facing technical roles, hands-on Python/JS/AWS, and experience with
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