Staff Machine Learning Engineer at Cresta building production-grade agentic AI systems for contact centers, including LLM-powered agent augmentation, evaluation frameworks, and RAG pipelines. Requires 7+ years ML production experience, deep LLM expertise, and leadership in architecting complex AI systems.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Senior Mobile Software Engineer building native and hybrid mobile SDKs for Android (Kotlin/Java) and iOS (Swift) to extend Cresta's AI platform to mobile. Works on the Platform Frontend team to define architecture, develop reusable components, and ensure best practices across mobile integrations.
The QM & Coaching Team at Cresta is vital for our post-call intelligence products Our core mission is to utilize Large Language Models (LLMs) and advanced AI techniques to transform conversations into actionable…
As a Software Engineer Intern, you’ll build systems that power real-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency, reliability, and measurable business…
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