Sutherland

RemoteAPACFull-timeSenior

Roles & Responsibilities 1. Taking responsibility for executing business consulting projects including tasks like research, data interpretation, analysis, insight generation and report preparation 2. Authoring…

Tech Lead - QA - Performance Testing

Agile API Automation Azure Azure DevOps +21 skills

Role summary We are looking for a Performance Engineer to design and execute performance testing across web applications, BI workloads, and ETL/data models in a SAFe environment. The role requires strong hands-on…

USRN Subject Matter Expert (SME) - Clinical Claims Operations

APACFull-timeC-level

Corrective Action Process Improvement Six Sigma Stakeholder Management

Job Summary The Subject Matter Expert (SME) serves as the clinical and operational resource for the AO Clinical Claims Program. This role provides expertise on clinical claims processes, medical documentation review,…

Facilities Engineer (Entry Level) - Electrical Engineer for Davao

APACFull-timeJunior

On-siteMENAFull-timeJunior

Key Responsibilities Facilities Operations & Maintenance Manage day-to-day facilities operations including leasehold improvements, equipment upkeep, and site maintenance Ensure functionality and readiness of all…

Chat support Specialist with German and English - Varna, Bulgaria

On-siteEuropeFull-time

Bulgaria

Your Next Exciting Career Opportunity As a Customer Support Specialist (German & English), you will play a key role in supporting our customers. You will be their first point of contact, assisting them via chat and…

Chat Support Specialist with Romanian and English - Varna, Bulgaria

EuropeFull-time

Bulgaria

What you’ll do Support customers mainly via chat and email Provide clear, professional, and timely solutions Document customer interactions in the CRM system Follow established procedures and quality standards Escalate…

French Customer Service

RemoteAPACFull-timeSenior

This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing…

Architect – Azure DR -Lead

Azure Cloud Oracle Risk Assessment Stakeholder Management

Experience: 8+ years Location: Hyderabad / Remote Key Responsibilities Architect and lead Azure‑based Disaster Recovery (DR) and Business Continuity Planning (BCP) solutions Design and maintain Azure DR architectures…

Subject Matter Expert/Lead | Alexandria | MUST SPEAK SPANISH OR ITALIAN (+English)

MENAFull-timeMiddle

Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If you're ready for the next step in your career,…

Subject Matter Expert/Lead | Alexandria | MUST SPEAK FRENCH OR GERMAN (+English)

MENAFull-timeMiddle

HybridEuropeFull-timeSenior

Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If you're ready for the next step in your career,…

Senior QA Engineer Hybrid Bucharest, Romania

Romania

Sutherland is seeking a Senior QA Engineer to join our team in Bucharest, Romania! This is what you will be contributing to: ● Develop, execute and maintain test plans and test cases to validate software functionality,…

Android Angular iOS JavaScript Kubernetes +4 skills

Lead - SD Management

APAC, MENAFull-timeLead

Position Purpose Drives the daily operational performance and real-time execution of the helpdesk team. This role balances workforce monitoring, service level compliance, and active agent coaching to foster a…

Quality Analyst

Sutherland is seeking a leadership-oriented and self-motivated person to join us as Lead-Customer Experience/Quality Analys t . We are a group of driven and hard-working individuals. If you are looking to build a…

Subject Matter Expert - Palayan

Empower the Work: Create, and facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge. Impact the bottom line: Monitoring Associates and providing real-time feedback. Strengthen relationships:…

Campus Associates - FY'27 - Hyderabad / Bengaluru

North AmericaFull-timeSenior

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of…

DES Practice Presales Lead - ICM

United States

Role Overview We are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth, strategic account development and opportunity creation for the ICM business. The role will be the…

AI AWS Business Development Cloud Cybersecurity +3 skills

Lead – Site Security Facilitator

MENAFull-timeJunior

On-siteMENAFull-timeJunior

Responsible for maintaining and auditing site physical security controls, including access control, CCTV, alarms, key management, Server room security, security training, and compliance audits. Investigates security…

Customer Support Representative

This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing…

Quality Analyst | Alexandria | MUST SPEAK ITALIAN or SPANISH + English

MENAFull-timeMiddle