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SharpContra

Account Representative

Posted Updated
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Job Description

We are seeking a motivated and detail-oriented Account Representative to join our team. The ideal candidate will serve as a key liaison between our clients and the company, ensuring client satisfaction and long-term business growth. This role involves managing client accounts, identifying new opportunities, and maintaining strong professional relationships.

Responsibilities

  • Manage and nurture client accounts by providing excellent customer service.

  • Develop long-term client relationships and ensure client satisfaction.

  • Identify and pursue opportunities for account growth and expansion.

  • Assist in resolving client issues in a timely and professional manner.

  • Collaborate with internal teams to deliver tailored solutions to client needs.

  • Prepare reports and updates on account status and performance.

Qualifications

  • Bachelor’s degree in Business, Marketing, Communications, or related field (preferred).

  • Proven experience in account management, sales, or customer service.

  • Strong communication and interpersonal skills.

  • Ability to multitask, prioritize, and manage time effectively.

  • Problem-solving mindset with attention to detail.

  • Proficiency in Microsoft Office Suite; CRM experience is a plus.

Benefits

  • Competitive annual salary ($60,000 - $66,000).

  • Opportunities for career growth and professional development.

  • Health, dental, and vision insurance.

  • Paid time off and company holidays.

  • Supportive and collaborative work environment.

  • Full-time, stable position with advancement potential.

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