Assistant Venue Manager
Posted
- Consistently offer professional, friendly and engaging service
- Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- To assist in recruiting and training all Outlet Colleagues
- Balance operational, administrative and Colleague needs
- Attend regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all Outlet menus
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Assist with other F&B functions and tasks as required.
- Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
- Follows all policies and procedures ascertained by the hotel.
- Previous Food and Beverage leadership experience required
- Previous point of sale system experience required
- Computer literate in Microsoft Window applications required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all time
- A competitive salary package
- ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
- Learning & development: Opportunity to develop your talent and grow within your property and across the world!