Atlassian Administrator (Tech SME)
At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
For our Client, we're looking for a skilled Atlassian Administrator (Tech SME) who will serve as the go-to expert for Jira, Confluence, and Jira Service Management (JSM) platforms. You will work closely with teams, providing guidance on best practices, ensuring effective platform usage, and driving continuous improvements in service and delivery processes.
Sounds like your kind of challenge?
- Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.) - Hybrid work setup – 6 days per month in Kraków office
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
- Strong experience with Jira Software, Confluence, and JSM, able to advise both technical and non-technical stakeholders.
- Hands-on experience with JSM configuration: automation, SLAs, request types, queues, knowledge integration.
- Familiarity with Advanced Roadmaps, including capacity and dependency management.
- Experience with Cloud environments and understanding feature differences/migration aspects.
- Programming basics (e.g., Python, NodeJS) are a plus.
- Confident communicator with excellent stakeholder engagement skills.
- Continuous improvement mindset with focus on user experience and measurable outcomes.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.