AWS Business Operations Specialist

We are hiring an AWS Business Operations Specialist to connect AWS operational data with practical decisions that improve partner value. You will work cross-functionally on CRM oversight, AWS ACE opportunity tracking, reporting alignment, and project coordination while driving process optimization and automation.

Responsibilities

• Review AWS sales and operational metrics, oversee internal CRM platforms and AWS ACE opportunity tracking, and monitor revenue, usage, and forecasting
• Collaborate with the Operations team to synchronize internal and external reporting and maintain data accuracy
• Assess operational gaps and recommend improvements to raise the return on investment for AWS initiatives
• Create financial overviews and executive presentations for senior leadership
• Partner with project teams to manage AWS opportunities and support effective execution
• Oversee project schedules, milestones, and deliverables to ensure objectives stay on track
• Join partner and alliance strategy sessions, contributing to resource allocation and risk evaluation
• Map workflow challenges and inefficiencies and propose process changes to streamline operations
• Drive adoption of best practices and automation to improve operational workflows

Requirements

• Bachelor’s or Master’s degree in business, finance, information technology, or a related area
• Minimum of 8 years of IT industry experience
• At least 3 years in positions such as lead, manager, owner, architect, or coordinator
• Minimum of 2 years leading teams of 20 or more people
• Experience completing 5 end-to-end project cycles or delivering a product launch or major product feature
• Proactive mindset with the ability to organize, analyze, and interpret data and turn findings into practical actions
• Track record in business operations and partnership operations
• Strong analytical skills, including interpretation of financial information
• Project management knowledge and experience using project management software
• Excellent communication and interpersonal skills for effective stakeholder collaboration
• Ability to work independently and contribute within a collaborative group environment
• Strong problem-solving skills and sound, informed decision-making
• Understanding of cloud security and compliance requirements
• Advanced English (C1) proficiency in both written and verbal communication

Nice to have

• Experience in a comparable role within a System Integrator (SI) or Global System Integrator (GSI) organization
• Hands-on experience building automated self-service reporting and dashboards using Looker, Power BI, Tableau, or comparable business intelligence tools

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn