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SharpContra

Client Service Associate

Posted Updated
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Job Description

We are seeking a polished and dependable Client Service Associate to join our team in Houston. In this role, you will be the primary point of contact for clients, ensuring a seamless and high-quality service experience from start to finish. The ideal candidate is organized, client-focused, and capable of delivering solutions with professionalism and clarity.

Responsibilities

  • Serve as a key liaison between clients and internal teams to ensure timely and accurate support

  • Maintain strong communication and provide tailored assistance to address client needs

  • Manage client accounts, documentation, and service records with high attention to detail

  • Assist with onboarding new clients and guiding them through the service process

  • Identify opportunities to strengthen client satisfaction and build long-term relationships

  • Support administrative tasks and contribute to internal coordination

  • Uphold company standards and ensure a professional client experience at all times

Qualifications

  • Strong verbal and written communication skills

  • Excellent organizational and multitasking abilities

  • Ability to handle client inquiries with professionalism and discretion

  • Detail-oriented with strong problem-solving skills

  • Proactive mindset and willingness to learn

  • Ability to work independently and collaboratively

Benefits

  • Competitive salary between $55,000 and $60,000 per year.

  • Opportunities for professional growth and advancement.

  • Skill-building and career development support.

  • Collaborative and supportive work environment.

  • Full-time position offering job stability and long-term potential.

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