Client Service Associate

We are seeking a Client Service Associate to join our growing team in Charlotte, NC. This role is ideal for a motivated professional who enjoys working with clients, managing communication, and ensuring a seamless service experience. As a key point of contact, you will represent Beloform Craft with clarity, professionalism, and a solutions-oriented mindset.

Responsibilities

• Serve as a primary point of contact for clients, addressing inquiries and requests with professionalism

• Maintain clear and consistent communication to ensure client satisfaction

• Coordinate internally to support client needs and service delivery

• Assist with documentation, scheduling, and follow-up communications

• Build and maintain strong, long-term client relationships

• Support day-to-day client service operations and administrative tasks

• Strong communication and interpersonal skills

• Professional demeanor with a client-focused approach

• Ability to multitask and manage priorities effectively

• Strong organizational and problem-solving skills

• Comfortable working in a team-oriented, fast-paced environment

• Proficiency in basic computer and office tools

• Competitive salary ($50,000 – $54,000 annually)

• Growth opportunities within a developing and supportive company

• Professional and structured work environment

• Ongoing skill development and training

• Stable, full-time position