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Soho House & Co.

Club Receptionist - Soho House Istanbul

Posted Updated
Discussion
We are looking for Club Receptionist with the qualifications below:
  • A complete understanding and ability to provide the service delivery expected Soho House members and by guests
  • Ability to work well under the pressure of coordinating many requests at any given time
  • Being approachable and reliable
  • Ability to be flexible as the job changes
  • Ability to work flexible hours, including weekends, holidays if necessary
  • Spoken and written fluency in English and in Turkish

JOB DESCRIPTION

Responsibility for the care of club private members throughout their visit
  • To use own initiative and to personally take any action appropriate to deliver a first class service
  • Responsibility for private member’s check-in control, concierge duties and check-out
  • To meet, greet and bid farewell to all private members – with a smile and making eye contact
  • To escort private member guests to related place whenever possible
  • Fully understand and operate the telephone systems
  • Fully understand and operate the club private membership system
  • Accountable for the Club Reception cash handling issues
  • To have a basic knowledge of the surrounding area in order to assist guests with their queries
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