Communications Specialist, Operations Internal Communications
Posted
Amazon India is seeking a creative, self-motivated, and analytical internal communications specialist to join our operations business team. This role is at the heart of how we connect with and engage our Operations workforce across India.
The successful candidate will develop and implement compelling communication and engagement campaigns that bring to life the stories of Amazon India Operations, encompassing Amazon Customer Fulfillment and Amazon Transportation Services. You will play a critical role in shaping how our associates and employees experience Amazon as an employer of choice.
If you thrive in a fast-paced environment, love storytelling, and are passionate about creating meaningful connections between leadership and frontline teams—this role is for you.
Key job responsibilities
• Collaborate with key stakeholders to develop and execute a comprehensive communications plan for Amazon India Operations
• Execute internal communications plans for new programs, policies, organizational changes, and operational updates
• Manage communication channels and monitor channel performance through data and metrics
• Proactively identify emerging topics, trends, and issues, developing timely communication plans in response
• Partner with stakeholders at operation sites to facilitate execution of internal communications during issues, crises, and critical business moments
• Collaborate with translation agencies to ensure all communication materials are accurately and appropriately localized for associates across the region
• Actively integrate Amazon's core business values, Leadership Principles, and strategic initiatives into everyday communications
• Continuously identify opportunities to Invent and Simplify, creating scalable mechanisms and consistent communication experiences for employees
About the team
The Operations Internal Communications (OIC) team informs and inspires Amazon's global Operations workforce. We deliver strategic communications that help employees stay connected, engaged, and proud to be Amazonians.
Our team focuses on four key areas:
- Supporting business goals through strategic counsel and timely updates
- Building pride through employee-centered storytelling
- Providing communications support during urgent and emerging situations
- Helping employees understand their safety, pay, benefits, and career opportunities
Through targeted content across our internal channels, we ensure the people who deliver for Amazon's customers feel connected to our mission and each other.
The successful candidate will develop and implement compelling communication and engagement campaigns that bring to life the stories of Amazon India Operations, encompassing Amazon Customer Fulfillment and Amazon Transportation Services. You will play a critical role in shaping how our associates and employees experience Amazon as an employer of choice.
If you thrive in a fast-paced environment, love storytelling, and are passionate about creating meaningful connections between leadership and frontline teams—this role is for you.
Key job responsibilities
• Collaborate with key stakeholders to develop and execute a comprehensive communications plan for Amazon India Operations
• Execute internal communications plans for new programs, policies, organizational changes, and operational updates
• Manage communication channels and monitor channel performance through data and metrics
• Proactively identify emerging topics, trends, and issues, developing timely communication plans in response
• Partner with stakeholders at operation sites to facilitate execution of internal communications during issues, crises, and critical business moments
• Collaborate with translation agencies to ensure all communication materials are accurately and appropriately localized for associates across the region
• Actively integrate Amazon's core business values, Leadership Principles, and strategic initiatives into everyday communications
• Continuously identify opportunities to Invent and Simplify, creating scalable mechanisms and consistent communication experiences for employees
About the team
The Operations Internal Communications (OIC) team informs and inspires Amazon's global Operations workforce. We deliver strategic communications that help employees stay connected, engaged, and proud to be Amazonians.
Our team focuses on four key areas:
- Supporting business goals through strategic counsel and timely updates
- Building pride through employee-centered storytelling
- Providing communications support during urgent and emerging situations
- Helping employees understand their safety, pay, benefits, and career opportunities
Through targeted content across our internal channels, we ensure the people who deliver for Amazon's customers feel connected to our mission and each other.