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Bluedot

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Community Success Coordinator

Posted
Discussion
Category: Marketing

Location:


We are looking for a dynamic individual to support our growing online Insights Community

Major responsibilities headings:

▪Community Support – Responding toqueries and concerns raised by community members

▪Community Wellness - Assessall member interactions and processes. We need to become more member-centric tokeep them happy and engaged

▪Community Research - Conductsurveys of members to identify pain points and opportunities. This will includeassessing our rewards structure

▪CommunityGrowth and Expansion – Assisting with campaigns to grow the Jamaican communityand expand to other countries

▪Project Enquiries – Responding to businessenquiries for new projects

▪

2Degreeof Supervision received:

▪Moderate, success in the role requiresinitiative and problem-solving

KNOWLEDGE AND SKILLS

LEADERSHIP:

Drive innovation: Generate new or unique solutions andembrace new ideas that help sustain our business.

Entrepreneurial: Deliver results, creating value forthe Bluedot brand

Inspire teamwork: collaborate with team to deliver ourmission and vision.

Development self andteam: Develop selfand support others’ development to achieve full potential.


Requirements

Solidorganizational skills, agility and time-management

Strong client-facingand teamwork skills

An ability toprepare and interpret flowcharts, schedules and step-by-step action plans

StrongCommunication skills

AssertiveManagement and problem-solving skill

Project Management Certification is a plus.




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