Delivery Solutions Engineer
Posted Updated
- We’re looking for a Technical Solutions Engineer to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams
- Lead technical discovery and integration discussions with new and existing clients
- Explain solution capabilities and recommend best practice integration approaches
- Demonstrate demos and training sessions
- Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery
- Work with Development teams to address client-specific requirements and resolve issues
- Provide ongoing technical guidance to internal and externals stakeholders
- Act as a product expert and share client feedback with Product/R&D
- Experience in debugging, troubleshooting, and analysing logs
- 3+ years in solutions engineering, system engineering, or system integration (SaaS/web)
- Excellent communication skills; able to explain complex concepts to varied audiences
- Experience working with distributed teams; ability to manage multiple projects
- Understanding complex system architectures and data flow
- Experience with eCommerce platforms (e.g., Shopify, Magento, SFCC) is an advantage
- Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL)
- Familiarity with HTML/CSS; JavaScript preferred; PHP/.NET a plus