Digital Workplace Professional Services Consultant
Summary
A Digital Workplace Professional Services Consultant at SoftwareOne delivers Microsoft-based workplace transformation projects — from discovery and design through implementation, migration, and operations — working alongside customers, solution architects, project managers, and technical specialists to modernize collaboration, endpoint management, security, and employee experience.
Are you passionate about helping organizations transform the way employees work and collaborate?
Do you enjoy combining technical expertise with customer engagement to deliver meaningful business outcomes?
Would you like to work with modern Microsoft technologies while partnering with customers on their digital workplace journey?
At SoftwareOne, we help organizations modernize the way people work through cloud-first technologies, modern workplace solutions, and secure digital experiences. We are looking for a Digital Workplace Professional Services Consultant to join our Professional Services team and help customers unlock greater productivity, collaboration, security, and employee experience through Microsoft technologies.
As a Digital Workplace Professional Services Consultant, you will work closely with customers, solution architects, project managers, and technical specialists to deliver modern workplace transformation projects. You'll help customers design, implement, and optimize workplace solutions that support collaboration, endpoint management, security, and operational efficiency while ensuring successful project outcomes.
Key responsibilities:
- Deliver Digital Workplace projects from discovery and design through implementation, migration, and transition to operations.
- Design and implement Microsoft-based workplace solutions including Microsoft 365, Intune, Teams, SharePoint, OneDrive, Entra ID, Exchange Online, and workplace security services.
- Facilitate customer workshops, technical assessments, and solution review sessions to understand requirements and define outcomes.
- Provide technical leadership throughout project delivery, identifying risks, resolving challenges, and ensuring successful customer outcomes.
- Support pre-sales activities including solution design, effort estimation, technical proposals, and customer presentations.
- Contribute to service innovation, automation, reusable delivery assets, and continuous improvement initiatives.