Director of Product Software Architecture and Eng
Posted
- We are seeking an experienced Director, Product Software Architecture and Engineering to build and lead a new dev-ops team offering an AI and container management service for Equinix Managed Solutions. Duties include: Partner with product management to define requirements, service level objectives, and operational goals for the service; Integrate the service with global ordering and back-office systems to provide self-service; Work closely with EMS operations, EMS fulfillment, and Equinix network architecture to ensure the service design is compatible and well-integrated with existing infrastructure; Operate the service at an enterprise availability level as it scales out
- Service Strategy & Platform Leadership
- Define and execute the technical vision, architecture, and roadmap for Equinix’s AI and Container Management Service
- Partner with Product Management to translate customer needs and market opportunities into platform capabilities
- Establish Service Level Objectives (SLOs), operational standards, and platform governance
- Drive adoption of cloud-native best practices across engineering and operations teams
- Architecture & Engineering
- Lead architecture and design decisions and DevOps processes for Kubernetes/OpenShift-based managed services
- Ensure platform scalability, resiliency, security, and operational readiness
- Drive automation across provisioning, deployment, monitoring, and lifecycle management
- Partner with network, infrastructure, and security teams to ensure seamless integration with Equinix’s global platform
- System Optimization
- Drives and manages change across the organization by implementing improvements to internal processes and systems
- Proactively identifies gaps, risks and issues and influence key stakeholders across the organization to resolve them
- Stakeholder Management
- Responsible for providing objective and comprehensive input to senior leadership and executive decision makers
- Solicits stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions
- Influences and collaborates with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and support plans are defined and communicated
- Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization
- Develop operational KPIs and continuously improve service availability, performance, and customer experience
- Is accountable for successful implementation of approved system improvement recommendations
- Drives adoption of best practices and standards
- People Management
- Build and lead a high-performing global engineering and DevOps organization
- Responsible for succession planning recommendations and contributing to and driving the people development strategy
- Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
- Foster a culture of ownership, innovation, operational excellence, and continuous improvement
- Experience delivering Kubernetes or (preferred) OpenShift-based infrastructure and operating it at scale
- Strong and demonstrable operational experience providing a highly available global service
- Bachelor’s in Engineering preferred
- Proven experience leading DevOps, Platform Engineering, or Site Reliability Engineering teams
- Director-level experience managing managers, delivering multiple software products or services
- 15+ years professional experience in a software development leadership role