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Accor

Duty Manager

Posted Updated
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  • Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.
  • Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards.
  • Maintains the balance in operational, administrative and colleague needs by providing guidance and motivation to the Front Office team.
  • Graduate of a Degree in Hospitality Management or any related field is an asset.
  • Minimum of three (3) years in the service industry, with at least one (1) year relevant experience.
  • An operational knowledge and proficiency in Property Management System.
  • Multicultural awareness and able to work with people from diverse cultures, and with ability to communicate with all levels of employees
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