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SharpContra

Entry Level Customer Service Assistant

Posted Updated
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We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to build a career in customer service while contributing to a fast-paced and professional environment. You will play a key role in ensuring a positive customer experience by providing accurate information, resolving inquiries, and supporting daily operations.

Responsibilities

  • Serve as the first point of contact for customer inquiries
  • Provide accurate information regarding products and services
  • Assist customers with requests, concerns, and general support
  • Maintain clear and professional communication at all times
  • Update and manage customer records in internal systems
  • Collaborate with team members to ensure efficient service delivery
  • Support administrative and operational tasks as needed
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Problem-solving mindset with attention to detail
  • Ability to work both independently and as part of a team
  • Professional attitude and willingness to learn
  • Basic proficiency with computer systems and office tools
  • Competitive salary package
  • Growth opportunities within the company
  • Skill development and ongoing training
  • Supportive and professional work environment
  • Full-time position with stable scheduling
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