Field Support

We are looking for a Field Support Technician to join the technical support team of one of our clients in Lisboa. This professional will be responsible for providing on-site technical assistance, troubleshooting, and equipment maintenance, ensuring the smooth operation of systems.

Responsibilities:

• Provide on-site technical support to users and equipment;
• Diagnose and resolve hardware and software issues;
• Install, configure, and maintain devices and peripherals;
• Ensure systems are updated and functioning according to company policies;
• Collaborate with remote teams to resolve complex incidents.

• Training in Information Technology or related field;
• 1–2 years of experience in technical support roles;
• Solid knowledge of hardware, operating systems, and networks;
• Strong troubleshooting and problem-solving skills;
• Good communication and customer-oriented approach;
• Certifications (Microsoft, Cisco, ITIL) are a plus.

• Location: Lisbon
• 100% on-site work