Field Team Leader

This managarial role supports field work activities enablement and administration trageting data driven field methodology compliance & quality data collection validations based on QCT Analyst insights. This role includes team management responsibilities.

Field Enablement and Administration

• Auditor support (Phone, chat with auditors).
• Visit planning activities/ Household visit re-assignments.
• FW Progress monitoring.
• Conduct physical household check/control (including alternative checks during the extraordinary periods) if required by QCTE/Country Lead/Dsci or other stakeholders.
• Panel controls and Data ChecksSpecial projects coordination and status.

Field methodology compliance & Quality collection maintenance

• Monthly/weekly quality action plans alignment.
• On-the-ground action driven by insights and periodic reports.
• Report action points feedback and status to Delivery Leader and QCT Analyst.

Team management

• Resource management (Hiring, interviews, resignation, related paperwork, performance check-ins, 1 on 1 with team, Planning).
• KPI monitoring & compliance.
• Provide on-the-job training and ad-hoc coaching of Auditors.
• Hardware management (Device preparation for Auditors).
• Data analyses and ensure good quality of team data.

• College degree preferred .
• Proficiency in Local language of markets in scope is required and English is preferred.
• Knowledge of Field Audit Methodology, tools and processes (highly preferred).
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment.
• Ability to come to an understanding of a situation, task, problem, opportunity.
• Proficiency in collaboration tools (MS Office, Excel, Power BI, Data Analytics).
• Travel Locally within Urban and Rural areas in South Africa.
• Location- Eastern Cape

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion