Food & Beverage Captain
Posted Updated
Food & Beverage Captain
MAIN RESPONSIBILITY
- Provide professional, courteous, and efficient service to guests.
- Take and serve food and beverage orders accurately.
- Ensure guest satisfaction and handle enquiries or complaints promptly.
- Assist in coordinating and guiding service staff during operations.
- Maintain cleanliness, hygiene, and HACCP standards at all times.
- Promote menu items and upsell food and beverage products.
- Operate the MICROS POS system and handle guest billing accurately.
- Perform opening and closing duties as assigned.
- Liaise with the Kitchen and other departments to ensure smooth operations.
- Proven experience in administrative support roles, preferably within the hospitality industry.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Exceptional attention to detail and accuracy in data management and documentation.
- Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
- Flexibility to adapt to changing priorities and willingness to take on new challenges.
Malaysian Citizen Only