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General Manager, Grand Mercure Resort, Indore

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ABOUT THE ROLE

  • Functions as the primary strategic business leader with overall responsibility of operations of Hotels to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
  • Personally drive and support the sales, Marketing and Distribution. Encourages leadership team to develop effective revenue management strategies and set aggressive goals that will drive the property's financial performance.
  • Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
  • Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.
  • Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.

YOUR EXPERIENCE AND SKILLS INCLUDE:

  • 15 + years’ industry experience in upmarket brands; at least 2 years’ experience as General Manager. huge plus. Pre-Opening experience is a must.
  • Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
  • Strong Rooms and Sales background will be an added advantage; Strong process orientation; Strong Leadership abilities and organizational skills;

WHAT IS IN IT FOR YOU:

  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities
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