Ground Operations Agent
Posted Updated
Summary:
The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.
Visa Sponsorship Available
• No
Minimum Requirements
• Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
• Education: High School Diploma/GED
• Education Details:
• Certification: No
• Certification Details:
• Years of Experience: None
• Credit Check: No
• Education Details:
• Certification: No
• Certification Details:
• Years of Experience: None
• Credit Check: No
• Valid/Unexpired Passport Book: No
• Valid/Unexpired Driver's License: Yes
• Must be at least 18 years of age and possess a valid driver’s license.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Preferred Requirements
• Must be highly motivated with a positive attitude.
• Must be willing to work a flexible schedule including nights, weekends and holidays.
• Must adhere to dress code policy.
• Ability to work efficiently under time constraints.
• Able to attend required training.
• Basic computer skills.
• Ability to work in extreme weather conditions.
• TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
• Must be willing to work a flexible schedule including nights, weekends and holidays.
• Must adhere to dress code policy.
• Ability to work efficiently under time constraints.
• Able to attend required training.
• Basic computer skills.
• Ability to work in extreme weather conditions.
• TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Job Duties
• Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Operate ground service equipment.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Responsible for aircraft security searches and commissary security searches as required.
• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
• Able to communicate using a two-way radio.
• Effective communication skills, both verbal and written.
• Perform aircraft interior cleaning as required.
• Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.
• Inventory tracking as required.
• Other duties as assigned.
• Operate ground service equipment.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Responsible for aircraft security searches and commissary security searches as required.
• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
• Able to communicate using a two-way radio.
• Effective communication skills, both verbal and written.
• Perform aircraft interior cleaning as required.
• Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.
• Inventory tracking as required.
• Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
Equal Opportunity Employer: Disability/Veteran
For more information, see
For more information, see
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
As published by lever · 38 questions · 9 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (3)
- What is your Legal First Name?
- What is your Legal Last Name?
- What is the earliest date you are available to start?
Pick from a list (26)
- Are you at least 18 years of age?
- Are you legally authorized to work in the United States?
- Will you now or in the future require employment-based visa sponsorship to work in the US? If, when your current work authorization expires, you may require employment-based visa sponsorship to continue working with Allegiant, please select ‘Yes.’ Examples of statuses that may require current or future sponsorship include, but are not limited to: H-1B, H-1B1, E-2, E-3, L-1, TN, O-1, F-1 (CPT, OPT, and STEM OPT), and J-1. Allegiant is unable to provide employment sponsorship now or in the future.
- What is the highest level of education completed? Do not include degrees that are in progress or with a future graduation date. optional
- Do you have a non-compete agreement or other legal written restrictions that would restrict you from performing work required in this role? If Yes - please provide a copy of the non-compete agreement or other legal written restrictions to your recruiter.
- Have you ever been employed by an Allegiant company, Sun Country, or through a Third Party Contractor Agency onsite?
- You should know that Allegiant does not employ a Substance Abuse Professional (SAP) as part of its DOT/FAA substance abuse testing program and therefore cannot accommodate any SAP-imposed return to duty requirements. If you have any such requirements in place from current or prior employment, you will not be eligible for employment at Allegiant in a safety sensitive role. optional
- Do you consent to Allegiant sharing your application and candidate information with Sun Country Airlines, an affiliated subsidiary of Allegiant Travel Company, for employment consideration? optional
- MONDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- TUESDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- WEDNESDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- THURSDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- FRIDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- SATURDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- SUNDAY: Please provide your availability. Click all that apply (please note that shift times are approximate and may vary based on flight loads or delays) optional
- Based on your availability selections above, please indicate your preferred shift below (This is for preference only; assignments are based on seniority and operational needs). optional
- This role requires full availability to work any day of the week, including weekdays, weekends, and holidays, based on operational needs. Please confirm that you are able to meet this requirement.
- Based on your availability selections above, do you confirm that you are able to work any of the shifts you selected on any given day as determined by operational need? Please note that schedules are built based on operational need and are not guaranteed to be a set number of days per week. You may be scheduled anywhere from 1 to 5 days per week depending on the needs of the operation.
- Collaboration starts with honest, upfront conversations. The salary for this role is $17.00 per hour. Does that fit within your expectations?
- Are you able to lift up to 100 lbs and push or pull up to 300 lbs? (Example: Assisting customers in a wheelchair)
- Do you have a valid driver's license with no outstanding violations or suspensions?
- This role requires reporting to work in outdoor Florida weather conditions including heat, humidity, and rain for extended periods. Are you comfortable working in these conditions?
- Mandatory Training Schedule – Please review carefully before continuing. Training includes Week 1: Monday–Friday, 9:00 AM–3:00 PM. Weeks 2–3: On-the-job training with hours based on assigned shift. Will you be able to attend the full training schedule as listed?
- Approximately how far do you live from St. Pete-Clearwater International Airport (14841 Fairchild Dr, Clearwater, FL 33762)?
- This position is located at St. Pete-Clearwater International Airport (14841 Fairchild Dr, Clearwater, FL 33762). Do you have reliable transportation to commute to and from this location consistently for your scheduled shifts?
- If offered this position, do you confirm that Allegiant Air will be your primary employer?
Written answers (9)
- Please include your completed degree program and school name for verification purposes. (Example: B.S. in Business Administration, UNLV). If you selected “High School Diploma or GED,” enter your high school name.
- In the last 10 years, have you ever been involuntarily terminated or asked to resign your employment? If Yes - please explain below | If No - please answer N/A.
- Do you have recall rights to any airline role? If Yes - which airline? | If No - please answer N/A.
- Are you related to anyone who is currently working for Allegiant? If Yes - please list the name of the person(s) and their relationship to you. | If No - please answer N/A.
- Do you have any upcoming planned absences, vacations, or events in the next 90 days that would affect your availability? If yes, please list the specific dates below. If no, please enter N/A.
- What is your current city and state of residence?
- Have you applied to or are you currently in the hiring process with any other employer?
- Are you currently employed by another airline, airport service provider, or aviation-related organization? If yes, please provide the name of the employer, your current role.
- How did you hear about this position? (referral, careers page, Indeed, LinkedIn, etc.)