Internship - Customer Care
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- Interact with customers via inbound telephone calls to provide information and assistance.
- Assist with processing transactions and reply to inquiries about products and services.
- Assist in recording customer interactions, details of inquiries, complaint or comments as well as actions taken.
- Assist the Section Head / Sales team in following up on business prospects.
- Perform any other responsibilities as assigned by your reporting manager / supervisor.
- Diploma or bachelor’s degree in any course from a recognized university / college.
- Good personality, independent, and a good team player.
- Has a positive attitude to learn.
- Fluent in spoken Mandarin; written proficiency is an added advantage