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Teleperformance

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Interpreter - Mandarin - Work-From-Home (Based in Malaysia)

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Overview

Qualifications

  • Excellent listening, retention and note taking skills to maintain a high level of accuracy
  • Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
  • Ability to quickly establish personal credibility
  • Ability to follow client's instructions closely
  • Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
  • Ability to read and write Chinese character is a must
  • B2 CEFR English Level bilingual wih other required languages
  • Able to work from home on a permanent basis

Responsibilities

  • Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
  • Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
  • Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
  • The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
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