IT Support Associate I

Responsibilities Include:

The position is based at São Paulo main office with satellite offices in Guarulhos and Santos.

There is a possibility to support multiple offices remotely across Brazil.

Server room maintenance and administration (including backups)

Automation & Innovation (including PowerShell)

Procurement, Asset management, and Inventory

Audio/visual equipment maintenance and troubleshooting

Telecom administration and maintenance

Administration of Expeditors Proprietary Applications

Administration of 3rd Party Systems

Capacity utilization and planning

Helpdesk administration

Training

Disaster recovery & high availability

Cybersecurity

A Successful Applicant Will Exhibit:

Effective written and verbal communication skills in English

Time management and task prioritization (including project work)

Collaborative mindset

Knowledge of latest technologies and industry trends

Commitment to company policies and controls

Customer service skills

Availability for after-hour incidents & implementations

A sense of urgency

Own vehicle available for travel between São Paulo, Santos, Guarulhos, and Campinas.

Education and Experience:

Bachelor’s Degree is mandatory

IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux

Preferred IT helpdesk background

Fluent English Speaking

Expeditors offers excellent benefits

Health Plan: Medical, Prescription Drug, Dental and Vision

Employee Stock Purchase Plan

Training and Personnel Development Program