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RedCore

IT Support Engineer

Posted
Discussion

We are looking for an IT Support Engineer!

Requirements:

  • Experience in a similar position for 2 years;
  • Experience with MDM solutions;
  • Understanding of network technologies (TCP/IP, DHCP, DNS, VPN);
  • Experience with OS (macOS, Windows at administrator level, Linux at basic level);
  • Basic experience with Google Workspace or Microsoft365;
  • Experience with ticket system and wiki;
  • Experience with deployment tools;
  • Installation, configuration, and troubleshooting software;
  • Experience with modular repair;
  • Experience with inventory systems;
  • English B1

Responsibilities:

  • Setup and support of office corporate network;
  • Maintenance of office computers and office equipment;
  • Asset management;
  • Providing technical support to the company's employees, including remote ones;
  • Managing MDM, credentials, group policies, and access rights

Our benefits to you:
🍀 An exciting and challenging job in a fast-growing business group, with the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset, is guaranteed
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided
🏖️ Paid vacations, sick leave, personal event days, days off
💵 Referral program — enjoy cooperation with your colleagues and get a bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance at specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
✈️ In-house Travel Service
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie/book/pets lovers, and more
🎳 Other benefits could be added based on your location

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