IT Support Specialist - CAD Systems
Title: IT Support Specialist (CAD Systems)
Location: Indianapolis, IN (On-site)
Type: Full-Time
Industry: Civil Engineering / Infrastructure
Overview
A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.
You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.
Key Responsibilities
Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)
Manage updates, patches, configurations, and CAD standards
Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues
Act as a primary technical contact for Autodesk and Bentley support
Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)
Partner with infrastructure teams to optimize workstation and virtual environments
Identify opportunities for automation and process improvements
Qualifications
Required
1–3 years of experience in IT support, CAD systems administration, or software deployment
Hands-on experience with Autodesk and Bentley platforms
Strong Windows OS, networking, and troubleshooting skills
Experience supporting CAD environments in virtual or hybrid infrastructures
Preferred
Experience with ProjectWise, Autodesk Docs, or BIM 360
Scripting or automation experience (PowerShell, Python, batch)
Relevant certifications (Autodesk, Bentley, CompTIA)
Why Consider This Role
Support high-impact infrastructure projects
Work across both Autodesk and Bentley ecosystems
Stable organization with strong investment in technology and people
Competitive compensation, benefits, and long-term growth opportunities