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Accor

Laundry Manager

Posted
Discussion
  • Consistently offer professional, friendly and engaging service
  • Work closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.
  • Supervise and manage daily laundry operations.
  • Lead, train, and mentor laundry staff members.
  • Monitor work quality and ensure all items meet established standards and customer specifications.
  • Develop and implement efficient workflows.
  • Manage inventory of laundry supplies, chemicals, and equipment, ensuring adequate stock levels.
  • Track and report on key performance metrics, including productivity, quality, and labor costs.
  • Communicate effectively with other departments to address customer needs and resolve issues
  • Conduct regular staff training on proper techniques, safety procedures, and company policies
  • Responsible for maintaining Uniform Budgets
  • Professionally handle guest feedback or concerns with guest laundry program
  • Organization of the measuring and sizing of colleagues for uniforms
  • Conducting coaching sessions and performance reviews of Laundry & Valet Team
  • Preparing the quarterly Linen Inventories
  • Conducting monthly communication meetings
  • Promoting of Laundry and Valet accomplishments
  • Tracking of uniforms for all new hires and implementing an effective return policy
  • Maintaining a safe and hazard free work environment.
  • Experience in laundry operations or a similar supervisory role
  • Proven track record of successfully managing and motivating teams
  • Strong knowledge of laundry processes, textile care standards, and equipment operation
  • Excellent organizational and time management skills
  • Proficiency in quality control and attention to detail
  • Problem-solving abilities and decision-making skills
  • Strong communication and interpersonal skills
  • Familiarity with inventory management and basic budget oversight
  • Knowledge of safety and sanitation regulations
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