Learning Coordinator
Posted Updated
The Australia Delivery Services Learning team is looking for a Learning Coordinator to join our Amazon Logistics team.
The position will be responsible for deploying and executing Learning & Training Delivery Services plans to support Delivery Station execution, aligned with Learning & Development strategy.
This role will be focused on developing material and training session’s execution with current and new Associates, focused on improving operational metrics by standardizing process execution.
Key job responsibilities
• Develop, assess, track, and facilitate training related programs for new and current entry level employees.
• Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
• Build trust with peer(s) across the AU AMZL team and collaborates on regional learning projects.
• Serve as a Subject Matter Expert (SME) for onboarding; coordinating all training needs.
• Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
• Travel intermittently among local Delivery Services sites to provide maximum coverage in their region.
• Maintain, prepare and distribute data on key metrics for their delivery station/region.
• Monitor adherence to standard work and quality and coach associates accordingly.
• Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all Delivery Station training activities.
• Escalate any barriers to Learning Manager or appropriate escalation point.
• Collaborate and support the wider Delivery Services Learning Team.
The position will be responsible for deploying and executing Learning & Training Delivery Services plans to support Delivery Station execution, aligned with Learning & Development strategy.
This role will be focused on developing material and training session’s execution with current and new Associates, focused on improving operational metrics by standardizing process execution.
Key job responsibilities
• Develop, assess, track, and facilitate training related programs for new and current entry level employees.
• Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
• Build trust with peer(s) across the AU AMZL team and collaborates on regional learning projects.
• Serve as a Subject Matter Expert (SME) for onboarding; coordinating all training needs.
• Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
• Travel intermittently among local Delivery Services sites to provide maximum coverage in their region.
• Maintain, prepare and distribute data on key metrics for their delivery station/region.
• Monitor adherence to standard work and quality and coach associates accordingly.
• Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all Delivery Station training activities.
• Escalate any barriers to Learning Manager or appropriate escalation point.
• Collaborate and support the wider Delivery Services Learning Team.