M365 Specialist

Do you enjoy solving technical challenges and helping users get the most from Microsoft 365 services?

Would you like to develop your expertise across collaboration, productivity, and cloud technologies while working in an international environment?

Interested in joining a leading global software and cloud solutions provider where learning, knowledge sharing, and career growth are part of everyday work?

Practical Information

Location: Warsaw, Poland | Reports to: Service Delivery Manager | Work arrangement: On-site | Contract type: Full-time | Visa status: Valid working visa for Poland | Language requirements: Fluent/professional Polish and English, written and verbal

As our new M365 Specialist, you will play an important role in supporting and enhancing Microsoft 365 services for our customers. You will work closely with users, technical teams, and cloud technologies to deliver a seamless digital workplace experience while continuously expanding your knowledge across the Microsoft ecosystem.

Key responsibilities

• Provide support for Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Entra ID.
• Investigate and resolve technical incidents and service requests while ensuring an excellent user experience.
• Support user onboarding, account administration, licensing, and access management activities.
• Collaborate with experienced colleagues to troubleshoot more complex technical issues and implement service improvements.
• Contribute to knowledge-sharing initiatives, documentation, and operational best practices.
• Participate in Microsoft 365 projects, migrations, and ongoing service enhancement activities.