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Sutherland

Malaysia: Hiring Consultant - Customer Service

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Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

  • Mandarin/CantoneseSpeaker with basic English communication skills.
  • Good Customer Service skills to help customers
  • Excellent spoken and written communication
  • Strong interpersonal skills including proven rapport-building and sales techniques
  • MUST be willing to work in Malaysia

All your information will be kept confidential according to EEO guidelines.

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