Microsoft 365 Copilot AI Consultant

Passionate about helping organisations understand how AI can transform day-to-day work?

Excited by identifying role-based Copilot use cases that drive productivity, efficiency, and measurable business outcomes?

Want to work with customers to accelerate Microsoft 365 Copilot adoption through strategy, governance, enablement, and AI innovation?

At SoftwareOne, we help organizations unlock the value of AI, cloud, and workplace technologies through advisory, adoption, and transformation services. We are looking for a Microsoft 365 Copilot AI Consultant to help customers embed AI into everyday workflows, identify high-value business opportunities, and create sustainable adoption strategies that deliver lasting business value.

As a Microsoft 365 Copilot AI Consultant, you will work closely with business leaders, end users, IT teams, and executive stakeholders to identify how AI can transform the way people work. You will guide customers through the Copilot adoption journey, helping them develop practical use cases, establish governance, build user readiness, and drive measurable productivity improvements.

You key responsibilities:

• Leading customer workshops to understand business processes, employee personas, productivity challenges, and opportunities for AI-led transformation.
• Identifying, documenting, and prioritizing Microsoft 365 Copilot use cases that align with business objectives and measurable outcomes.
• Facilitating Copilot envisioning, adoption, and AI transformation engagements with executives, managers, and business teams.
• Advising customers on governance, compliance, Power Platform management, and operational controls that support responsible AI adoption.
• Designing and delivering enablement programs, user adoption initiatives, champion communities, and AI coaching sessions.
• Building proof-of-concepts and low-code AI solutions that demonstrate how Copilot and AI technologies can be integrated into existing workflows.