Outlet Team Leader - In-Room Dining
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- Leads and supervises the IRD team in all aspects of the department and ensures service standards are followed.
- Handles guest’s concerns and offers professional, friendly and engaging service.
- Implements outlet policies, procedures and service standards and follows all safety and sanitation policies when handling food and beverages.
- Graduate of a Degree in Hospitality Management or any related field.
- Minimum of two (2) years of relevant experience in a luxury hotel is an asset.
- Service-oriented, high guest service skills, strong leadership skills and ability to motivate colleagues to excellence.
- Strong working knowledge of In-Room Dining operations, Micros and MS Office applications.