Principal Solution Architect (Presales Lead AI)
Posted Updated
- We are looking for an artificial intelligence solution prototyping and sales support consultant to obsess about customer problem solving, solution improvements, and opportunities for growth
- You will enable sales by researching requirements, building PoCs, and modifying our AI solutions. Our solutions are at the forefront of AI development: Video and media data models and training, and you help create value with them
- You enable sales roles with strong solution designs, demonstrate solutions to potential customers, identify customer issues and identify opportunities for product improvements
- You develop prototypes and proof-of-concepts based on customer specific requirements
- You will manage and respond to customer and partner inquiries via our ticketing system and email
- You improve team efficiency (AI methods/FAQs, online community, documentation)
Benefits
- Cool office int the heart of Berlin
- Gym membership
- Public transport package
- You must have a passion for great customer experience, sales enablement, and strong technical skills
- Experience with containers in scaled Kubernetes cloud environments
- More than 3 years of experience in solution engineering, presales, or customer support or other technical roles with customer contact
- Knowledge of Python programming on Linux environments
- At least 8 years of experience as a consultant or software developer
- Strong communication skills and are fluent in English
- Experience with SaaS, computer vision, AI, or video management systems is a plus
- Experience with Milestone XProtect or other VMS technology is a plus
- A good understanding of on-premise and embedded AI technology is a plus
- We expect a very low frequency of travel of less than once per month