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SharpContra

Product Account Representative

Posted Updated
Discussion

The Product Account Representative plays a key role in managing client relationships and supporting product-driven solutions. This position focuses on understanding customer needs, coordinating product information, and ensuring a smooth experience from onboarding to ongoing account support. The ideal candidate is detail-oriented, organized, and motivated by building strong professional relationships.

Responsibilities

  • Serve as a primary point of contact for assigned client accounts

  • Support clients with product-related inquiries and solutions

  • Coordinate with internal teams to ensure accurate product delivery and account alignment

  • Maintain organized account records and documentation

  • Identify opportunities to enhance client satisfaction and long-term engagement

  • Assist with reporting, follow-ups, and account updates

  • Competitive salary with growth opportunities

  • Professional development and skill-building support

  • Stable, full-time position in a structured work environment

  • Collaborative and supportive team culture

  • Opportunities for internal advancement

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