Remote Customer Service Representative – Hotel Bookings

About the Role:

We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.

Responsibilities:

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings

Qualifications:

• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality

What We Offer:

• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts