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Accor

Rooms Intern

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The Opportunity

We're looking for enthusiastic & curious Rooms Interns to join our team at Portaluna, a Morgans Originals hotel, on Egypt's North Coast.

This is an exciting opportunity for hospitality students looking to gain hands-on experience in a lifestyle hotel, develop their guest service skills & discover what it takes to create memorable experiences.

Working alongside our experienced Rooms team, you'll gain valuable exposure to Front Office, Guest Experience & daily hotel operations while learning how personality, creativity & genuine hospitality come together.

Possible Start Date: April/May 2027
Internship Duration: Approximately 5–6 months, aligned with seasonal operations

What You'll Be Doing

  • Welcome guests warmly & help create memorable arrival and departure experiences.

  • Support daily Front Office & Guest Experience operations, including check-ins, check-outs & guest enquiries.

  • Learn & apply Morgans Originals' service standards while bringing your own personality to every guest interaction.

  • Assist with guest requests, anticipate their needs & deliver thoughtful, personalised service.

  • Develop your knowledge of reservations, room categories, hotel facilities & guest service procedures.

  • Work closely with colleagues across Front Office, Housekeeping & other departments to ensure a seamless guest experience.

  • Support the team in handling guest feedback and resolving requests professionally.

  • Maintain high standards of presentation, organisation & attention to detail.

  • Participate in training & development opportunities throughout your internship.

What You'll Gain

  • Hands-on experience at Portaluna, a Morgans Originals hotel, where creativity, individuality & lifestyle hospitality come together.

  • Exposure to international hospitality standards & a dynamic, multicultural working environment.

  • Practical experience in Front Office, Guest Experience & Rooms operations.

  • Guidance, coaching & mentorship from experienced hospitality professionals.

  • Opportunities to develop your confidence, communication, problem-solving & guest relations skills.

  • A better understanding of how different departments work together to create exceptional guest experiences.

  • A valuable foundation for building your future career in hospitality.

Who We're Looking For

  • Currently pursuing a diploma or degree in Hospitality Management, Hotel Management, Tourism or a related field.

  • A genuine passion for lifestyle hospitality, guest relations & creating memorable guest experiences.

  • A positive attitude, natural curiosity & enthusiasm to learn.

  • Strong communication skills in English. Knowledge of Arabic or other international languages would be an advantage.

  • A warm, confident & approachable personality with a natural ability to connect with people.

  • Someone who brings individuality, creativity & a fresh perspective to the team.

  • A collaborative team player who enjoys working in a dynamic, multicultural environment.

  • Good organisational skills, attention to detail & a commitment to delivering exceptional service.

  • Flexibility to work different shifts in line with the hotel's seasonal operations.

  • Previous hospitality experience is an advantage but not essential — your attitude, personality & willingness to learn matter most.

Your Journey Starts Here

At Portaluna, a Morgans Originals hotel, we believe hospitality should be anything but ordinary. We celebrate individuality, creativity & genuine connections, creating experiences that feel personal, vibrant & memorable.

If you're curious, enthusiastic & ready to discover the world of lifestyle hospitality, we'd love to meet you.

Bring your personality. Discover your potential. Begin your journey with Portaluna.

Who We're Looking For

  • Currently pursuing a diploma or degree in Hospitality Management, Hotel Management, Tourism or a related field.

  • A genuine passion for lifestyle hospitality, guest relations & creating memorable guest experiences.

  • A positive attitude, natural curiosity & enthusiasm to learn about Front Office, Guest Experience & Rooms operations.

  • Strong communication skills in English. Knowledge of Arabic or other international languages would be an advantage.

  • A warm, confident & approachable personality with a natural ability to connect with guests from different backgrounds.

  • Someone who brings individuality, creativity & a fresh perspective to every guest interaction.

  • A collaborative team player who enjoys working in a dynamic, multicultural environment.

  • Good organisational skills, attention to detail & the ability to manage guest requests professionally.

  • A genuine interest in learning about check-in and check-out procedures, guest relations, reservations & hotel operations.

  • Flexibility to work different shifts in line with the hotel's seasonal operations.

  • Previous hospitality or Front Office experience is an advantage but not essential — your attitude, personality & willingness to learn matter most.

What awaits you...

  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
  • The ability to challenge the norm and work in an environment that is both creative and rewarding.
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
  • A competitive package and plenty of development opportunities.
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