Sales and Marketing Representative

Sales and Marketing Executive is responsible for Sales, marketing in co-ordination with Sales and marketing manager, Sales & Marketing coordinators, and regional business/Operations managers. The overall aim is to increase company’s growth and revenue through sales maximization.

RESPONSIBILITIES

Sales/ Revenue Generation

• Generate revenue by growing customer database and increasing market share.
• Develop relationships with new customers by directing and supporting collaborative sales efforts to grow assigned business lines.
• Analyses customer issues and recommend appropriate solutions.
• Follow yearly objectives as defined by Management.
• Liaise with line Manager to develop specific sales strategies.
• Suggest sales process improvements.
• Maintain professional and technical knowledge with appropriate tools or resources.
• Prepare sales presentations and keep record of sales trends.
• Establish close working relationships between the regional and local teams to identify sales.
• opportunities for new and existing clients.
• Administration and execution of all quotation requests, through various channels - web enquiries, email & walk in clients etc.
• Update sales pipeline weekly.
• Support tender process.
• Refer all quotations for approval where applicable (limit, costs, terms of payment, etc)

Business Development & Marketing

• Engage with local markets to determine trends and competitive environments.
• To assist with market analysis exercise in line with agreed strategy.
• Attend exhibitions and other promotional activities where applicable.
• Attend to marketing related activities ad required by line manager.
• Support with customer survey and satisfaction initiatives.

Education

• Degree in Marketing or Business Management or related field.
• Proficient in Portuguese and English.

Experience

• At least 3 years of experience in Sales and marketing position.
• Experience within Technical Inspection and Certification (TIC) industry is an advantage.
• Experience in working with CRM Systems is an advantage.

​​​​​​​​​​​​​​Competencies

• Knowledge of merchandising techniques and methods for specialized and/or technical products.
• In-depth understanding of sales principles and customer service practices
• Skill in dealing with the public; knowledge of and proven ability to apply customer service techniques.
• Strong negotiation and communication skills
• Able to adequately represent SGS with confidence.
• This position includes outside travel to customers’ premises.
• Confidence, enthusiasm, and a persuasive nature
• Oganisational skills
• Time management skills
• Motivation to work without supervision.
• Ability to work under pressure.