We are looking for an experienced Conga CLM / Salesforce Application Specialist to join a long-term project focused on the implementation, administration, support, and continuous improvement of a new Contract Lifecycle Management (CLM) application.

The project involves migrating data and documents from legacy applications into the new CLM solution, configuring business processes, supporting integrations with enterprise applications, and providing comprehensive application support.

The successful candidate will work closely with business analysts, business teams, IT teams, and external vendors, acting as a key technical and functional point of contact for the application.

Requirements

Technical Skills

Proven experience as a Salesforce Administrator, Salesforce Application Specialist, Salesforce Consultant, or similar role.
Hands-on experience with Conga CLM / Contract Lifecycle Management solutions.
Strong understanding of Salesforce data structures and the Salesforce platform.
Practical experience with Salesforce Data Loader and/or Salesforce Inspector.
Experience with data migration, data extraction, transformation, validation, and mass data updates.
Good knowledge of SQL and the ability to query databases and work with application data.
Experience with application administration and configuration.
Experience configuring workflows, business processes, notifications, users, and application settings.
Experience supporting and troubleshooting enterprise applications.
Experience with L1, L2, and L3 application support.
Experience working with ServiceNow or a similar ITSM platform.
Understanding of SaaS and PaaS application architecture and data structures.

Integrations & Enterprise Applications

Experience working with application integrations and data transfer mechanisms.
Practical experience with DocuSign or similar e-signature solutions.
Experience with SSO and enterprise authentication concepts.
Understanding of certificates and SSO-related changes.
Experience supporting Microsoft Office / Word 365 integrations or plugins is an advantage.
Experience with cloud storage solutions such as Box is an advantage.
Ability to troubleshoot issues across multiple integrated applications.

Business & Functional Skills

Ability to actively participate in discussions with business stakeholders.
Ability to understand business requirements and translate them into application solutions.
Strong analytical and problem-solving skills.
Ability to investigate issues independently and identify their root cause.
Ability to propose practical solutions to business needs.
Strong communication skills and ability to work with both technical and non-technical stakeholders.
Ability to coordinate activities across multiple IT teams.
Ability to work effectively with external software vendors.
Strong attention to detail, particularly when working with data and application configuration.

Certifications

The following certifications are highly desirable:

Salesforce Certified Platform App Builder
Salesforce Certified Service Cloud Consultant
Salesforce Certified Administrator
Conga (Salesforce-based) CLM Essentials Administration 201 Certificate
AWS Certified Cloud Practitioner
ITIL Foundation Certificate in IT Service Management

Seniority

We are primarily looking for an experienced Application Specialist / Administrator, while Senior-level candidates with extensive experience in Salesforce, Conga CLM, application support, integrations, and business process configuration are also welcome.

A Senior candidate should be comfortable taking ownership of complex issues, coordinating activities across multiple teams, working directly with business stakeholders, and acting as a subject matter expert for the application.

Ideal Candidate Profile

The ideal candidate is a Salesforce/Conga CLM Application Specialist who combines technical application administration skills with strong business-facing capabilities.

You should be comfortable working across the full application lifecycle — from data migration and configuration, through integrations and testing, to L1–L3 support and vendor coordination.

This is a particularly good opportunity for someone who has experience with Salesforce Administration + Conga CLM + application support and wants to work in a complex enterprise environment with multiple integrations and business stakeholders.

17 openings across locations