Senior Engineer (Enterprise Platforms)
Posted Updated
- As a Senior Engineer on the Enterprise Platforms team, you will provide technical expertise across the platforms, integrations, automations, and AI tools that support Xero’s global teams
- You will help navigate complex technical challenges from planning through implementation, keeping systems secure, reliable, scalable, and easy to use
- Serving as a trusted technical guide, you will offer practical advice on system changes, incidents, and continuous improvement
- Working alongside your Platform Lead, you will improve technical standards, reduce system clutter, and build reusable solutions that make daily work smoother for everyone
- The Enterprise Platforms team partners closely with Product Managers, Analysts, Security, Architecture, and Operations to deliver sensible internal solutions
- They look after Xero’s core SaaS platforms, cloud services, and custom integrations, collaborating through configuration sessions, pair problem-solving, and shared learning
- Together, the team focuses on streamlining workflows and maintaining operational excellence across internal technologies
- Enhancing enterprise SaaS platforms, cloud services, and internal automation workflows using APIs and modern platform features
- Designing, developing, and supporting integrations, data migrations, and AI-enabled workflows to connect internal systems safely
- Investigating complex technical incidents, determining root causes, and applying lasting fixes to keep production systems stable
- Creating clear documentation, runbooks, policies, and reusable design patterns to support consistent platform management
- Practical experience creating integrations, automations, or system workflows using APIs, scripting, and modern tools
- A strong background in building, configuring, and supporting cloud services or enterprise SaaS platforms
- Demonstrated ability to diagnose technical incidents, resolve root causes, and maintain reliable production environments
- Skill in mentoring team members, sharing technical knowledge, and communicating complex technical concepts clearly to diverse stakeholders
- Talent for translating business and user needs into clear, secure, and practical technical solutions
- Expertise in applying security guidelines, access controls, and change management principles within live systems
- Apply even if your experience isn’t a perfect match