Senior Program Manager, Professional Services

The Senior Program Manager, Professional Services is responsible for leading the successful delivery of complex Icertis implementation programs for enterprise customers across Europe. This role manages all aspects of program execution, including planning, governance, resource coordination, risk management, stakeholder communication, and delivery oversight, ensuring projects are completed on time, within budget, and aligned with customer objectives.

Working closely with customers, partners, and cross-functional teams, the Senior Program Manager drives delivery excellence across multiple workstreams and serves as a trusted advisor throughout the implementation lifecycle.