Senior SAP CRM Consultant - SSM & WebUI
For a public sector organisation in the Lake Geneva region, we are looking for a Senior SAP CRM Techno-Functional Consultant from January 2027 on a freelance basis. The role combines SAP CRM consulting and SAP CRM WebUI development. Project language is French.
Your Role
You strengthen the client's internal SAP team on an SAP CRM platform for case and benefits management, from analysis and design through development to operations (L2/L3 support). The focus is development in SAP CRM WebUI, guided by a "standard first, clean core" approach.
What You Will Do
Develop and enhance SAP CRM WebUI components based on BOL/GenIL (ABAP OO)
Configure Business Partner, Case Management and Activity Management, including statuses and lifecycles
Build business rules and decision tables in BRFplus
Implement authorizations, logging and traceability for sensitive personal data; maintain interfaces via CRM Middleware to SAP S/4HANA
Run testing up to E2E, transports via ChaRM, go-live support and L2/L3 support with root cause analysis
Your Profile
At least 7 years of SAP CRM 7.0 experience across the full lifecycle, including production support
Senior expertise in SAP CRM WebUI with BOL/GenIL, plus Business Partner, Case and Activity Management
Experience with SAP CRM in the public sector or in comparably regulated environments with sensitive data
Knowledge of BRFplus, SAP authorizations and CRM Middleware; working with Jira, ChaRM, Solution Manager and Confluence
Business fluent French (C1 minimum)