Senior ServiceNow Consultant

Are you ready to shape the future of digital transformation? Do you thrive on solving complex challenges, driving innovation, and delivering tangible impacts? Join our forward-thinking ServiceNow Practice as a Senior ServiceNow Consultant and help drive excellence in ServiceNow delivery.

In this role, you will lead the design, implementation, and optimization of ServiceNow solutions that enable enterprise clients to work smarter, faster, and more efficiently. You’ll collaborate with visionary peers across cloud, data, and AI practices to shape intelligent workflows and scalable enterprise architectures that elevate how our clients operate.

Responsibilities

• Design and implement cutting-edge ServiceNow solutions that drive business excellence and empower clients to work smarter, faster, and better
• Push the boundaries of what's possible with ServiceNow, leveraging the latest platform capabilities to deliver transformative results
• Guide talented engineers and developers, fostering a culture of collaboration, growth, and continuous learning. Manage practice consultancy artefacts in the Knowledge Base
• Collaborate with ServiceNow, other partners, and clients to understand their needs and translate them into powerful, scalable ServiceNow architectures
• Create and design products and solutions using ServiceNow modules, building EPAM intellectual property
• Set the standard for ServiceNow development, integration, and governance, ensuring quality, security, and performance at every step. Design for AI and drive the AI agenda in ServiceNow projects
• Support marketing activities, campaigns, and events. Help in organising ServiceNow Townhalls and Sales Bootcamps/'SNUGs' to share knowledge and achievements

Requirements

• Experienced Deliverer: You have a proven track record of successfully delivering complex ServiceNow projects across multiple domains (ITSM, ITOM, HRSD, CSM, etc.)
• Technical Expert: You possess deep knowledge of ServiceNow architecture, integrations, and development best practices
• Inspiring Leader: You communicate effectively, lead with influence, and enjoy mentoring and growing talent around you
• Creative Problem-Solver: You approach challenges with curiosity and ingenuity, always finding innovative solutions
• Certified Professional: You have ServiceNow certifications (CSA, CIS, CAD, or others) – what's desirable and demonstrate your commitment to mastery

Benefits

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers
• Discounts in local language schools, including online courses for the Kazakh language

We cover it all:

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)
• Housing support program: preferential mortgage access via Otbasy Bank partnership

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

• Discounts in local language schools, including offline courses for the Uzbek language

We cover it all:

• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Four trust days per year (sick leave without a medical certificate)
• Discounts for fitness clubs, dance schools and sports programs
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all:

• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Discounts for fitness clubs and sports programs
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Five trust days per year (sick leave without a medical certificate)
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Four trust days per year for personal needs
• Discounts for fitness clubs
• Benefits package (hotels, restaurants, stores and services)