Senior Software Engineer (Dialer Team)

• As a Senior Full Stack Software Engineer, you’ll take end-to-end ownership of critical product features, delivering seamless, high-impact user experiences in close collaboration with Product Managers and Designers
• Our current stack includes Node.js, TypeScript, React, Ruby, PostgreSQL, Google Cloud Platform, and FreeSWITCH
• The Dialer team owns the core of Orum’s platform, powering millions of outbound calls and generating the rich conversation data that drives our product
• This is a highly technical, real-time system where milliseconds impact connect rates and outcomes
• You’ll work on distributed systems for parallel dialing, call routing, and real-time audio built for speed, reliability, and scale, while also helping embed AI-driven intelligence into the dialer to continuously improve connect rates and optimize call strategies
• Own core product features, from initial concept and discovery through implementation, deployment, and iterative improvement
• Design and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition
• Collaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences. Your input will directly influence the roadmap—we value engineering, product, and design equally
• You are a role model for engineering excellence. Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment
• Drive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable

Benefits

• Life Insurance, Accidental Death & Disability coverage
• Epic offsite company retreats
• Equity options
• 401K savings plan
• Orum Days Off (1st Friday of every month, two weeks off at the end of the year, and many additional observed holidays)
• $1000 budget for work related equipment that is yours to keep!
• Top-notch Healthcare, Dental & Vision insurance
• 100% remote since day one: Work from a location that fits your lifestyle, not one that fits a commute.
• Company ERG - Women Of Orum (WOO)
• Paid Parental Leave

• If you enjoy solving complex, high-impact problems at the intersection of systems and AI, this team is at the heart of Orum’s innovation
• 3+ years of experience building applications with JavaScript/TypeScript
• Deep appreciation for simple, maintainable, and well-tested code
• 6+ years of professional software development experience
• Experience working with an RDBMS using SQL
• Proven experience owning features or products through the full lifecycle - from discovery to release to iteration