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ServiceNow

Senior Software Engineer

Posted Updated
Discussion
  • The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work
  • We value clean architecture, intuitive user experiences, and a culture of continuous improvement
  • Every engineer here plays a key role in shaping the quality and reliability of our products
  • Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability
  • Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
  • Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs
  • Contribute to the design and implementation of new products and features while enhancing existing product capabilities
  • Integrate automated testing into development workflows to ensure consistent quality across releases
  • Participate in design and code reviews, ensuring best practices in performance, maintainability, and testability
  • Develop comprehensive test strategies covering functional, regression, integration, and performance aspects
  • Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
  • Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team

Benefits

  • Generous family leave
  • Matched donations
  • Annual learning stipends
  • Flexible PTO
  • Competitive retirement plan
  • Paid volunteer time
  • Experience with modern front-end frameworks such as Angular and/or React
  • 1+ year of practical experience with AI/ML-powered features, agentic systems, or LLM-based tooling
  • Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
  • Ability to troubleshoot complex systems and optimize performance across the stack
  • 5-8 years of experience in software engineering, with a track record of delivering high-quality products
  • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
  • Experience with REST/API-driven development and integration patterns
  • Bachelor’s degree or higher in Computer Science, Computer Engineering, or related field
  • Strong debugging and problem-solving skills in complex, distributed systems
  • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
  • Exposure to AI-native development tools (e.g., Claude Code, Cursor, Copilot)
  • Experience applying critical thinking to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
  • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
  • Proficiency in Python, Javascript, Typescript, Java, or similar object-oriented languages

Skills

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