Senior Solution Architect (Agentic Workplace)
Posted Updated
- We are seeking an Agentic Technology Senior Manager to accelerate Liberty Global’s adoption of AI, automation and agentic technologies across the digital workplace
- We are aiming to be the leaders in the agentic workplace space, and we have a very engaged workforce expecting us to deliver best-in-class tooling to leverage maximum value
- This is a senior individual contributor role combining the technical depth of a Principal Engineer, the strategic thinking of an Architect and the curiosity of an R&D lead
- Reporting into the Agentic Workplace function, the Agentic Principal will identify emerging opportunities, validate new technologies and help shape the future direction of Liberty Global’s AI-enabled workplace
- The role operates across two modes simultaneously
- Firstly, as a highly hands-on practitioner, rapidly building prototypes, proofs of concept and technical experiments to assess feasibility, scalability, security and business value
- Secondly, as a strategic technologist, identifying reusable patterns, influencing technical direction and ensuring that successful innovations can evolve into enterprise-scale capabilities
- Working closely with engineering teams, business stakeholders, technology vendors and start-ups, the role will help Liberty Global determine where to focus its investment, accelerate AI adoption and unlock new opportunities through technology innovation
- Lead the exploration, evaluation and validation of emerging AI, agentic and workplace technologies, identifying opportunities that create measurable business and employee value
- Design, build and test prototypes, proofs of concept and technical experiments to assess feasibility, scalability, security and long-term viability
- Act as the technical authority for Microsoft 365, Copilot, Copilot Studio, AI agents, automation platforms and adjacent technologies within the Digital Employee Experience portfolio
- Identify and establish repeatable patterns, architecture and engineering approaches that enable successful prototypes to evolve into enterprise-scale capabilities
- Develop success measures and value realization frameworks for emerging AI and agentic technologies
- Shape the future direction of Liberty Global’s AI-enabled workplace by translating emerging technology trends into practical opportunities and strategic recommendations
- Partner with engineering, security, architecture and operations teams to ensure solutions are scalable, secure, supportable and aligned with enterprise standards
- Work directly with technology partners, vendors, start-ups and industry communities to understand emerging capabilities, influence roadmaps and identify innovation opportunities
- Provide technical leadership and guidance on complex challenges, acting as the escalation point for problems that require deep expertise, cross-domain knowledge or unconventional thinking
- Influence technical decisions across teams through expertise, credibility and collaboration, rather than formal organisational authority
- Challenge existing assumptions, processes and technology choices, bringing fresh thinking and innovative approaches to long-standing problems
- Build business cases and recommendations for new technologies based on technical validation, adoption potential, measurable outcomes and strategic alignment
- Support the adoption and effective use of AI and agentic technologies through coaching, knowledge sharing, mentoring and technical enablement activities
- Continuously monitor developments across Microsoft, OpenAI, Anthropic, Google and the broader technology ecosystem, converting emerging innovation into actionable opportunities for Liberty Global
- Help define the operating model, governance approach and technical guardrails for agentic technologies as they mature within the organisation
- The Agentic Technology Senior Manager will provide deep expertise across Microsoft 365, Copilot, AI platforms, automation technologies and adjacent ecosystems, acting as a trusted advisor for complex technical challenges and emerging opportunities
- Experience acting as a Principal Engineer, Distinguished Engineer, Lead Architect or similarly senior technical individual contributor. Extensive experience in enterprise technology, digital workplace, software engineering, solution architecture, automation or AI-focused roles
- Experience defining technology strategies, reference architectures and technical standards without direct management responsibility
- Ability to move comfortably between strategy and execution, defining long-term direction while remaining highly hands-on when required
- Strong security and governance awareness, ensuring innovation can be delivered responsibly within enterprise environments
- Ability to align technical innovation with business outcomes and strategic objectives
- Broad technical knowledge spanning cloud platforms, security, identity, collaboration technologies, automation, APIs and enterprise application integration
- Strong architectural thinking with the ability to identify scalable patterns, make pragmatic technology decisions and balance innovation with operational reality
- Demonstrable experience building prototypes, proofs of concept, technical experiments and minimum viable products to validate new ideas and technologies
- Knowledge of Microsoft Graph, Azure AI capabilities, Power Platform, low-code development and modern workplace integrations
- Proven ability to influence senior stakeholders, engineers and technology leaders through credibility, expertise and clear communication
- Knowledge of other corporate systems such as HRIS, Finance and other service platforms
- Deep expertise across the Microsoft ecosystem, including Microsoft 365, Microsoft Teams, Microsoft Copilot, Copilot Studio, Power Platform and related technologies
- Strong understanding of AI technologies, agentic systems, automation, orchestration, large language models, knowledge grounding, enterprise integrations and emerging workplace technologies
- Experience working with emerging technologies, start-ups, innovation programmes or technology incubation initiatives. Strong understanding of technology evaluation methodologies, experimentation frameworks and innovation lifecycle management. Experience assessing technology trends and converting market developments into practical enterprise opportunities
- Experience developing AI agents, copilots, intelligent assistants or enterprise automation solutions. Familiarity with responsible AI frameworks, governance models and enterprise AI adoption challenges
- Naturally curious and intellectually restless, continuously exploring new technologies and ideas. Pragmatic innovator who balances experimentation with execution and business value
- Comfortable operating in ambiguity and creating clarity where no obvious path exists. Collaborative and approachable, with a strong desire to help others solve difficult problems
- Passionate about technology and motivated by discovering what comes next rather than simply maintaining what already exists. Highly curious and self-directed, with a passion for learning, experimentation and continuous improvement. Exceptional problem-solving capability with a track record of resolving complex technical challenges that span multiple technologies, teams or domains