Senior Solution Engineer (Nonprofits)

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
• Earn the “technical win” through compelling demos and presentations
• Respond to RFPs/RFIs/RFQs
• Research and develop technical Points of View aligned with industry knowledge
• Design innovative solutions on the Salesforce platform
• Present customized, story-driven demos tied to business value using AI tooling
• Build and maintain relationships with the sales team and account contacts
• Feed customer requirements back to product and engineering teams
• Participate in ongoing training and certifications
• Travel domestically up to 20%

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

• We’re seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technology
• Previous sales experience preferred
• B.S. in Computer Science, Software Engineering, MIS, or related field
• 3+ years of professional work experience, preferably in the nonprofit sector or software industry
• Previous Salesforce Administrator experience preferred
• Experience working in a fast-paced, agile company environment
• Ability to lead discussions with organizational leaders and individual contributors alike
• Strong team-based problem solving, leadership, presentation, and collaboration skills
• Strong verbal, written, and interpersonal communication
• Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement
• Comfort articulating technical value through discovery and demos
• Affinity for nonprofit and mission-driven organizations
• Effective time management and prioritization in a dynamic sales environment
• AI awareness and usage for improving business processes
• Ability to create and deliver customer-facing software demos
• Background in nonprofit management/operations and/or Salesforce technology
• Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications