Senior Solutions Architect

• As a Solutions Architect (SA) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customers’ business issues with the Elastic Stack, and engage the regional Elastic community through events and programs. A successful SA at Elastic will be focused on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo
• Serving as the technical point of contact for some of our clients
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs
• Creating and owning value-based relationships at all levels in customer organisations
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences
• Advising the sales team on effective ways of positioning Elastic products, solutions and services
• Onboarding, educating and enabling our partners, and supporting them in sales cycles
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams
• Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations.
• Craft your calendar: Flexible location and schedule for most roles.
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).

• A real passion for being curious and a continuous learner. You are someone who invests in yourself as much as you invest in your professional relationships
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
• A willingness to travel 30% within a region, as well as occasionally internationally
• Experience with security solutions is a strong advantage
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies
• Experience in working with large or mid-size organisations
• A track record of success in a technical presales role
• The ability to inspire groups, both large and small
• An ability to influence. Have you more than once convinced a team you worked for of an idea, technology, or architectural pattern?
• Experience in at least one of those technologies/solutions is a must: AI enterprise search, observability or cybersecurity
• Fluent in English (business or native level)