Senior Solutions Engineer

• This role is hybrid and requires occasional in-office presence in London as needed for collaboration and team meetings. Candidates must be able to reliably commute to our Shoreditch, London office when required
• As a Senior Solutions Engineer, you will report to the Manager of Solution Engineering to be a critical component in enabling our Account Executives with powerful demos, customized pitch decks, advanced product knowledge, and business case proposals in our Commercial and Enterprise Segments
• You will work alongside our Account Executives to advise, consult and help steer strategy for new business as well as customer expansions. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Fullstory
• To excel at the job, you have a deep curiosity of analytics tools, and are capable of developing compelling presentations that fuel our expansion and new account pursuits
• Facilitate communication with Mid-Large sized organizations across a range of industries to map business challenges with our key capabilities and differentiators
• Lead product demonstrations with prospects and help drive deals to close
• Consult with customers and prospects to make targeted recommendations on how Fullstory can enhance their products and services
• Use AI tools to help build customized demo environments, draft business case proposals, and summarize customer discovery calls
• Act as a trusted advisor and technical SME for key opportunities; building relationships with technical stakeholders and key decision makers
• Communicate and strategize cross-functionally to drive success and attain revenue goals

Benefits

• International workforce
• 90% of health premiums covered
• Flexible paid time off
• 401(k) with 2:1 match
• 10 days of company holidays
• Generous parental leave policy

• Understanding of modern web technologies and/or mobile framework such as JavaScript, CSS, and HTML
• 3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry
• Experience with leading product demonstrations or presenting data analysis to internal or external stakeholders