Senior Solutions Engineer
Posted Updated
- We’re looking for a Senior Solutions Engineer to be part of our Product Engineering & Partnerships ecosystem
- Our Senior Solutions Engineer will join a rapidly growing group integral to Jobber’s core strategy
- This team plays a key role in expanding our software solutions to meet all our Service Providers needs
- Our app marketplace is growing with interest from a variety of external partners of all stripes
- You will work closely with our Partnerships group, specifically our Platform Experience Engineering team and our Business Development group
- You’ll also work with external development teams of all shapes and sizes
- All of these groups work hand in hand to get valuable integrations shipped and added to Jobber’s marketplace
- At Jobber we never stop growing and learning, and you shouldn’t either
- Through continuous 1:1’s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set
- Reporting to the Senior Manager, Software Engineering, as a Senior Solutions Engineer you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiatives
- You will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successful
- You will collaborate with the partnerships team and external partner groups to deeply understand their technical operational needs and translate those conversations into actionable engineering plans
- You will work closely with cross-functional teams of engineers, designers, marketers, sales and leadership to bring these products to life and accelerate partner growth
- We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft. At Jobber we never stop growing and learning, and you shouldn’t either
- Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set
- Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs
- Develop and implement integration strategies that enhance our application marketplace offerings
- Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL)
- Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals
- Provide technical support and guidance to partners throughout the integration process
- Identify opportunities for innovation and process improvement within the integration landscape
- Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
- Partner with Product and Design teams to shape and define the strategic product roadmap
- Actively participate in code reviews and testing processes to ensure code quality and maintainability
- Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
- Participate in discussions to drive consensus on optimal solutions for complex customer problems
- Research, promote, and implement industry best practices within your team’s domain, staying at the forefront of technological advancements
- Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
- Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development
- Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments
- Strong knowledge of API technologies, including REST and GraphQL
- Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
- Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching
- Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving
- Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance
- Previous experience in a solutions engineering or similar role
- Proven leadership experience championing complex, high-impact projects and serving as core contributor
- Proven experience in application marketplace development and management
- Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends
- Collaborative problem solving skills coupled with the ability to think on your feet
- Strong communication skills
- Exposure or experience in a tech leadership role
- Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS
- An interview with a Talent team member (45 mins)
- A Hiring Manager Interview (60 mins)
- A take-home challenge with a follow-up Functional Interview (90 mins)
- A Senior Leadership Interview (30 mins)